JomJudi respects your right to privacy. This policy explains exactly what personal data we collect from Malaysian players, why we collect it, how we use and protect it, and what rights you hold over your own information.
Our Privacy Commitments
We collect only the personal data necessary to operate your account, process transactions in MYR, verify your identity, and comply with our licensing obligations. Nothing more.
Your personal information — name, contact details, payment data, and betting history — is never sold, rented, or traded to any external marketing company or data broker.
All data transmitted between your device and jomjudi.cam is protected by 256-bit SSL/TLS encryption. Account credentials are hashed and stored using industry-standard security protocols.
You have the right to access, correct, export, or request deletion of your personal data at any time. We will respond to all verifiable data rights requests within 30 days.
We do not hold your data indefinitely. Retention periods are defined by category and aligned with legal obligations. Account data is deleted within 6 months of confirmed account closure where no legal hold applies.
We use cookies and similar tracking technologies only for platform functionality, session security, and anonymised performance analytics. You are informed of cookie use upon first visit to jomjudi.cam.
JomJudi ("we", "us", "our", "the Company") operates the online gambling platform accessible at jomjudi.cam and its associated sub-domains and services. We are committed to safeguarding the privacy of all individuals who access or use our platform, including registered players located across Malaysia — from Kuala Lumpur and Penang to Johor Bahru, Petaling Jaya, Shah Alam, and beyond.
This Privacy Policy ("Policy") explains how JomJudi collects, uses, processes, stores, shares, and protects personal data relating to you when you visit our website, create an Account, place bets, make deposits or withdrawals, or communicate with our support team.
This Policy is written in accordance with applicable data protection principles and forms part of the broader contractual agreement between you and JomJudi, alongside our Terms & Conditions and Responsible Gambling Policy.
📌 By using jomjudi.cam or creating an Account, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and use of your personal data as described herein. If you do not agree with any part of this Policy, you should discontinue use of the platform and contact us to close your Account.
We may update this Policy from time to time. The "Last Updated" date at the top of this page reflects the most recent revision. Continued use of the platform following notification of changes constitutes your acceptance of the revised Policy.
In this Privacy Policy, the following terms carry the meanings assigned below:
| Term | Meaning |
|---|---|
| "Personal Data" | Any information relating to an identified or identifiable natural person — including name, identification number, contact details, financial data, and online identifiers. |
| "Processing" | Any operation performed on personal data, including collection, recording, storage, use, disclosure, or deletion. |
| "Data Controller" | JomJudi, as the entity that determines the purposes and means of processing personal data collected through jomjudi.cam. |
| "Data Processor" | A third party that processes personal data on JomJudi's behalf and under JomJudi's documented instructions. |
| "Data Subject" | You — the individual to whom personal data relates; in this context, a registered player or visitor to jomjudi.cam. |
| "KYC" | Know Your Customer — the identity and age verification process required before withdrawals are processed. |
| "Sensitive Data" | A special category of personal data warranting higher protection, including financial information, government-issued identification, and data relating to problem gambling indicators. |
JomJudi collects personal data across several categories, depending on your level of interaction with our platform. The categories of data and examples within each are set out below:
ℹ️ Note on Sensitive Data: Financial data, identity documents, and responsible gambling indicators are treated as sensitive data and subject to heightened security controls, access restrictions, and more stringent retention policies.
JomJudi collects personal data through the following means:
JomJudi processes your personal data for the following specific, documented purposes:
| Purpose | Data Used | Detail |
|---|---|---|
| Account registration & management | Identity, contact, login data | Creating and maintaining your player Account on jomjudi. |
| Age & identity verification (KYC) | Identity documents, date of birth | Confirming you are at least 21 years of age and your identity matches your registered details. |
| Payment processing | Financial, transaction data | Processing MYR deposits via Touch 'n Go eWallet, DuitNow, FPX, bank transfers, and crypto; processing withdrawal requests. |
| Service delivery & platform operation | Gaming activity, device data | Enabling you to place bets, play casino games, access live dealer tables, and use all platform features. |
| Customer support | Communications, account data | Responding to queries, complaints, and disputes through live chat and email. |
| Responsible gambling | Betting activity, limit settings | Monitoring for problem gambling indicators, enforcing self-imposed limits and self-exclusion requests. |
| Fraud prevention & AML compliance | Transaction, device, IP data | Detecting fraudulent account activity, chargebacks, bonus abuse, and potential money laundering. |
| Legal & regulatory compliance | Identity, financial, communications | Fulfilling obligations under applicable licensing terms, AML regulations, and responding to lawful regulatory or law enforcement requests. |
| Platform improvement & analytics | Anonymised usage and device data | Understanding how players use the platform to inform product improvements. Analytics data is anonymised and cannot be linked back to individuals. |
JomJudi does not use your personal data for unsolicited third-party marketing. Where we send you promotional communications about jomjudi's own offers, you can opt out at any time by contacting support.
JomJudi processes personal data on the following legal grounds, with each processing activity mapped to at least one lawful basis:
JomJudi does not sell, rent, or trade your personal data. We share personal data only in the following limited circumstances, and always subject to appropriate data processing agreements or legal requirements:
We share data with carefully vetted third-party service providers who process data strictly on our instructions and in accordance with our documented data processing terms. Categories of such providers include:
We will disclose personal data to competent regulatory bodies, law enforcement authorities, or courts where required to do so by applicable law, court order, or regulatory direction. In such cases, we disclose only the minimum data necessary to fulfil the legal obligation.
In the event of a merger, acquisition, restructuring, or sale of all or substantially all of JomJudi's assets, personal data held about players may be transferred to the successor entity as part of that transaction, subject to the same privacy obligations under this Policy.
🔒 We will never sell your data to advertisers, marketing agencies, or data brokers. Your personal data and gambling activity are not shared with any third party for commercial marketing purposes.
Some of the service providers and infrastructure platforms used by JomJudi may process personal data in jurisdictions outside Malaysia. Where such international transfers occur, JomJudi ensures that appropriate safeguards are in place to protect transferred data to a standard at least equivalent to that required under applicable Malaysian data protection principles.
Safeguards used for international transfers may include:
Where you have questions about the specific safeguards applied to any international transfer of your personal data, please contact us using the details in Section 15.
JomJudi retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, or for as long as required by applicable legal or regulatory obligations. The following indicative retention periods apply:
| Data Category | Retention Period | Basis |
|---|---|---|
| Account & identity data | Duration of Account + 5 years after closure | AML and licensing regulatory requirements |
| KYC documents | Duration of Account + 5 years after closure | Regulatory compliance and legal obligation |
| Transaction & financial records | 7 years from transaction date | Financial regulation and tax compliance obligations |
| Betting & gaming history | 5 years from date of activity | Dispute resolution, fraud investigation, regulatory audit |
| Customer support communications | 3 years from last interaction | Dispute resolution and quality assurance |
| Technical & device logs | 13 months from collection | Platform security, fraud detection, and analytics |
| Marketing consent records | Until consent withdrawn + 1 year | Demonstrating lawful basis for marketing communications |
Upon expiry of the applicable retention period, personal data is securely deleted or anonymised. Anonymised data (where no individual can be re-identified) may be retained indefinitely for statistical and analytical purposes.
JomJudi implements a layered approach to data security, combining technical, organisational, and procedural controls to protect your personal data against unauthorised access, disclosure, alteration, or destruction. Key security measures include:
⚠️ Your responsibilities: You are responsible for maintaining the confidentiality of your Account login credentials. Do not share your password with any third party. If you suspect unauthorised access to your Account, please contact our support team immediately.
JomJudi uses cookies, session tokens, and similar tracking technologies to operate the platform effectively and provide you with a consistent, secure user experience. We do not use tracking technologies to build advertising profiles or share tracking data with advertising networks.
| Cookie Type | Purpose |
|---|---|
| Strictly necessary | Essential for platform operation — including maintaining your login session, remembering your account state during a betting session, and enabling secure payment flows. |
| Performance / analytics | Anonymised data on page load times, feature usage, and error rates — used to identify and fix platform issues. No individual player is identifiable from this data. |
| Functional | Remembering your language preferences, display settings, and other personalisation choices. |
| Security | Detecting and mitigating fraudulent session activity, bot traffic, and unauthorised access attempts. |
Strictly necessary cookies cannot be disabled without impairing core platform functionality (e.g., you would be unable to stay logged in). All other cookie categories may be managed through your browser settings. Disabling analytics or functional cookies will not affect your ability to bet or access your account balance.
As a Data Subject, you hold the following rights with respect to your personal data held by JomJudi. To exercise any right below, please submit a verifiable request to our support team (see Section 15). JomJudi will respond within 30 calendar days of receiving a verified request.
Request a copy of all personal data we hold about you, including the categories processed, the purposes, and any third parties it has been shared with.
Request correction of inaccurate or incomplete personal data we hold about you. Where data relates to KYC records, supporting documentation may be required.
Request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to legal retention obligations.
Request that we limit processing of your personal data in certain circumstances — for example, while the accuracy of data is contested or an objection is pending review.
Request that your personal data be provided in a structured, machine-readable format so you can transfer it to another service, where technically feasible.
Object to processing carried out on the basis of legitimate interests. We will cease processing unless we can demonstrate compelling legitimate grounds that override your rights.
Where processing is based on your consent (e.g., marketing communications), withdraw that consent at any time. Withdrawal does not affect prior processing.
Lodge a complaint with the relevant data protection authority if you believe your rights have been violated, after first attempting to resolve the matter directly with JomJudi.
📋 Verification requirement: To protect your privacy, all data rights requests must be submitted from your registered email address or verified through our live chat authentication process. We cannot process requests that cannot be verified as originating from the relevant Account holder.
JomJudi does not knowingly collect personal data from any person under the age of 21. The platform is strictly for adults aged 21 and above. Age verification is performed as a mandatory step prior to withdrawal and, where triggered by risk indicators, at other points during the account lifecycle.
If we become aware that personal data has been collected from a person under 21 — whether through misrepresentation during registration or any other means — we will take immediate steps to:
If you are a parent or guardian and believe that a minor may have registered on jomjudi.cam without your knowledge, please contact us immediately using the details in Section 15.
JomJudi reviews this Privacy Policy periodically to ensure it remains accurate, complete, and reflective of our current data processing practices. We may revise this Policy at any time.
Where changes are material — for example, where we introduce a new category of data collection, change the legal basis for existing processing, or alter data sharing arrangements — we will provide advance notice to registered players via email (sent to the address on your Account) or via a prominent notice displayed on jomjudi.cam, at least 14 days prior to the change taking effect.
Non-material changes (such as typographical corrections, clarifications, or formatting updates) may be made without prior notice and will be effective immediately upon publication.
We recommend bookmarking this page and reviewing it periodically. Your continued use of the platform following the effective date of any revision constitutes your acceptance of the updated Policy.
For any questions, concerns, or requests relating to this Privacy Policy or to the personal data JomJudi holds about you, please contact our Data Protection team through the following channels. All communications will be treated in confidence.
For broader account queries, please visit our FAQ page. For questions about your rights as a player, see our Terms & Conditions. For responsible gambling support, visit our Responsible Gambling page.
Play on a platform that takes your data rights seriously. JomJudi is built for Malaysian players who value security, transparency, and fast MYR transactions. 21+ only. Gamble responsibly.
For players aged 21 and above only. This Privacy Policy applies to all use of jomjudi.cam. See also our Terms & Conditions and Responsible Gambling policy.